Privacy Policy
Privacy Policy - Spiti Adventure
SPITI ADVENTURE (“Spiti Adventure”, “we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website https://www.spitiadventure.com or interact with us through our offices and Sales representatives.
By accessing our website, making an enquiry, or booking a tour with us, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or services.
- Applicability of This Policy
This Privacy Policy applies to all individuals who:
- Visit our website
- Enquire about, book, or purchase any tour or service
- Interact with Spiti Adventure through offices, phone, email, or sales partners
- Information We Collect
We may collect the following personal and sensitive information when you enquire or book with us:
Personal Information
- Full name
- Address
- Email address
- Phone/mobile number
- Date of birth
Identity & Travel Documents (where required)
- Passport details (number, issue date, expiry date)
- Visa-related documents
- Aadhaar or PAN details (only where legally required)
- Photographs for permits or identification
Payment & Business Information
- Bank details (only for payments or refunds)
- Business or company details (for corporate bookings)
Health & Special Requirement Information
In certain cases, we may collect medical information such as:
- Fitness certificates
- Medical conditions
- Disabilities or special requirements
This information is collected only to arrange safe and suitable travel services and is shared strictly on a need-to-know basis with service providers.
- Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Operating system
- Location data (approximate)
- Pages visited and browsing behavior
This data is used only for analytics, website improvement, and security purposes and does not personally identify you.
- Purpose of Collecting Personal Information
We collect and use your information to:
- Process bookings and enquiries
- Send booking confirmations and travel details
- Communicate itinerary updates and tour-related information
- Provide customer support
- Resolve disputes or complaints
- Prevent fraud or unlawful activity
- Fulfil contractual obligations
- Improve our services and website experience
- Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic
- Improve content and performance
You may choose to disable cookies through your browser settings; however, some website features may not function properly.
- Sharing of Information
We do not sell or rent your personal data. Your information may be shared only with:
- Hotels, transport providers, guides, or authorities (as required for tour arrangements)
- Government bodies (for permits or legal compliance)
- Trusted service providers working on our behalf
All such parties are required to protect your data.
- Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or loss. However, no online transmission is completely secure, and we cannot guarantee absolute security.
- Retention of Information
Your personal information is retained only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal and regulatory requirements
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time without prior notice. You are encouraged to review this page periodically to stay informed about how we protect your information.
- Contact Us
If you believe that we have not adhered to this Privacy Policy or have any questions or concerns, please contact us at:
📧 travel@spitiadventure.com
We will make all reasonable efforts to address and resolve your concerns promptly.
